CloudFactory combines bright people, brilliant tech and a bold vision to be the easiest way to offload routine digital work like document transcription, image tagging, web research and more. CloudFactory recruits, trains, and manages an incredibly talented, global workforce so its clients don’t have to, and the company is constantly innovating to transform how businesses get work done. CloudFactory exists to create meaningful work for one million people in the developing world.

Job description:

As a senior client success manager, you’ll be a trusted advisor for assigned clients, applying relational and business consultancy skills to help them leverage CloudFactory as a competitive advantage to dominate their market. Your key objectives include ensuring clients are onboarded successfully and then continually receive value in CloudFactory services in an effort to protect and expand revenue.


  • Prime downtown Durham office space
  • International travel opportunities
  • Fulfilling community service projects with colleagues
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